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Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
ACE systems target 1,750 ppm — well below what you can taste. Why the number is what it is, the symptoms of too much or too little salt, and how to correct the level without overshooting.

The ACE system’s salt target is one specific number: 1,750 parts per million. That’s barely a twentieth of ocean water, and less than half the concentration where most people start tasting salt in their water. Hit 1,750 ppm and hold it, and the ACE® Salt Water System quietly converts that salt into chlorine in the background. Here’s why the target is what it is, what too much or too little salt looks like, and how to correct the level without overshooting.
Salt chlorination needs a minimum salt concentration for the water to conduct well enough for electrolysis. Most generic salt cells want 3,000 ppm or more. The ACE system’s diamond-coated electrode is efficient enough to operate at roughly half that, and that’s the design logic behind the official 1,750 ppm target:
The number comes straight from the official documentation, and the system’s built-in sensor is calibrated around it — so 1,750 ppm is the number your spa is trying to hold, not a suggestion.
The fix is adding salt — by the staged method described below, never all at once by eyeball.
Overshooting is rarer than undershooting, but it happens — usually after someone “tops up” salt aggressively while chasing a false low reading. Watch for:
A modest overshoot is usually harmless — but salt doesn’t break down or get filtered out, so a genuinely high level only comes down one way: partially drain the spa, refill with fresh water, circulate, and retest. Before you add salt to fix anything, always confirm the actual level with a strip first. Chasing a false sensor reading with more salt is how most overshoots happen.
The ACE system doesn’t measure salt directly — it measures electrical conductivity, which is a close proxy for dissolved salt, and reports the result on the panel. That’s convenient, but it has known quirks:
The habit that neutralizes all three: confirm the panel number with a test strip before adding salt, and recheck after circulating. We cover wonky and drifting numbers in depth in our guide to hot tub salt reading problems.
There’s no single “add X pounds” answer, because the dose depends on your spa’s water volume and how far below target you are. What works is a method:
The golden rule: you can always add more salt, but the only way to remove it is draining. Staged additions keep you on the safe side of that asymmetry. And while you’re running these checks — if your salt level has been right all along and chlorine still lags, the cell itself may be the part that needs attention. Our ACE-compatible replacement salt cell is built to work with all ACE-equipped hot tubs; check current pricing and availability on Amazon.
Hot Spring sells its own spa salt (part 80000) — conveniently fine-grained so it dissolves fast. It’s salt. Plain salt from the grocery store works just as well in an ACE spa, with two conditions: it must be non-iodized, and it must be free of additives — check the label for anti-caking agents like yellow prussiate of soda, which have no business in spa water. If the ingredients list says only “sodium chloride,” you’re good. At 1,750 ppm, the annual salt budget is small either way.
Salt is one input, not the whole story. Before blaming salinity for weak chlorine, check the Output setting, whether the 30-day maintenance routine is current, and the cell’s condition — the symptom-by-symptom walkthrough is in our ACE troubleshooting guide. And if the cell itself turns out to be the culprit, our ACE replacement guide covers the failure signs and your replacement options.
Correct salt, weak chlorine, and a cell that’s past its prime — that’s the most common replacement scenario we hear about. Our ACE-compatible replacement salt cell is built to work with all ACE-equipped hot tubs. Check current pricing and availability on Amazon.
Almost certainly not. The human taste threshold for salt in water sits around 3,000–4,000 ppm — roughly double the ACE target. What most owners notice instead is water that feels softer and less harsh than a traditionally chlorinated tub.
No. Table salt is iodized and usually contains anti-caking additives. Use pure, non-iodized salt — the kind with “sodium chloride” as the only ingredient.
The official rhythm is a weekly test strip as part of normal water care, plus a check after any drain-and-refill or significant water top-off — those are the events that actually move the number.
Mostly no — that’s the elegance of the system. The chlorine the cell makes reverts back to salt after sanitizing. You only lose salt to splash-out, draining, and water changes, which is why top-ups are small and occasional.
A small overshoot is rarely worth worrying about — monitor with the sensor and strips and simply stop adding. If the level climbs well above target, the only correction is a partial drain and refill with fresh water.